faq

All variants of our tents are available in our store HERE.

iKamper UK Ltd delivers nationally throughout the United Kingdom and Ireland. Alternatively, customers may collect their purchases in person from our Facility which is near Edinburgh in Scotland - please email us at sales@ikamper.uk.com to schedule if required.

For European and Global deliveries outside the UK kindly email us at sales@ikamper.uk.com and we shall be glad to either introduce you to a local iKamper Distributor (please check HERE to see if you have one) or obtain a shipping Quote for you for our products to be delivered from UK (should you not have an incumbent Distributor locally).

When: We can typically deliver nationwide within a week of receiving payment should your preferred variant be available - if a given item is sold out then our next consignment is 2-3 months away - please discuss with us at sales@ikamper.uk.com and we could likely expedite for you if required. All deliveries will be made at the earliest possible time on a first come first served basis subject to availability and prevailing stock levels at time of purchase.

It's too subjective for us to be able to give a definitive answer whether our tents will fit your particular vehicle due to the sheer number of rack/bars and types of vehicles on the market. The main requirements are that your vehicle roof and rack have a dynamic weight load of 165 lbs (75kg) or more for the Skycamp 2.0 (4X), a dynamic weight load of 125 lbs (57 kg) or more for the Skycamp 2X, Skycamp Mini, and the X-Cover, and that your cross bars be at least 30” / 76 cm apart (22” / 55cm apart for the Skycamp Mini). You can find your vehicle’s roof dynamic weight load in your vehicle's user manual, or alternatively by contacting the manufacturer. Please click HERE for more details with regard to mounting requirements and technical info on our tents.

With their universal mounting system, iKamper rooftop tents can be mounted on most vehicles in the market. Our tents are primarily designed to attach to a set of roof bars although some of our Customers elect to mount on an expedition Rack; so the range of options for you are quite large from a set of roof bars from the likes of Thule to a full expedition rack from the likes of Frontrunner .... Whatever product you decide they must of course be of suffice load bearing specification and be free from obstruction - Please feel free to drop us an email at sales@ikamper.uk.com if you would like further advise or recommendation.

Please check the dimensions and mounting directions of our different Tent models HERE.

Here's some considerations:

Check your vehicle's manual or contact the manufacturer to know your roof's dynamic weight limit is at least 165 lbs (75 kg).

Make sure your roof rack or cross bars have a dynamic weight load of at least 165 lbs (75 kg) for the Skycamp 2.0 (4X), and 125 lbs (57 kg) or more for the Skycamp 2X, Skycamp Mini, and the X-Cover.

Your crossbars should be at least 30" (76 cm) apart (slightly less for the Mini). Check the spacing of the mounting rails below to make sure it fits your rack. The iKamper mounting rails are 1.77" (4.5 cm) wide.

Generally, the load capacity of a cross bar indicates the dynamic (moving) load, not the static load. Once your vehicle is parked, the cross bar can take a lot more weight than when moving.

Very easy! You can mount and unmount them using just one spanner / allen key anytime you want. iKamper roof top tents can be loaded and unloaded by 2-3 people. The first time you mount the tent on your vehicle, it will take less than 30 minutes and once you get the hang of it, less than 10 minutes. Our largest Skycamp is only @73kg which is incredibly lightweight, considering its size when it is open. It can be mounted by two strong people, or very easily with four. The first time you mount the tent on your vehicle, it will take less than 30 minutes and once you get the hang of it, less than 10 minutes.

You only need a roof rack/bars on your vehicle and if utilising the 1.0 Brackets then a 13mm spanner to tighten the bolts on the brackets, the new 2.0 Mounting Brackets come with Allen Key provided. All other mounting components are included with the tent.

We will replace any defective parts for 2 years for free. Any replacement parts you need will also be replaced at a minimum cost production & shipping for 3 years after the first 2 years.

About 350 lbs / 159kg. For maximum safety, the ladder should be placed at the correct angle (ideally 70 degrees at the inside base of the ladder).

Yes, it is. The Standard ladder (230cm) supplied is safe to use for a vertical height of up to 212cm from ground to the top of your nominated roof bars. A Longer Ladder can be ordered if required that is suitable for a vertical height of up to 238cm. We also have a stand alone 30cm extension piece as an additional option that can be added on to either the standard or long ladders.... please email us at sales@ikamper.uk.com if you require this.

Yes, if you would like this added piece of mind you can purchase the mounting bracket locks (Anti-Theft locks) for additional safety.

Our tent's is made from Poly Cotton Canvas. The poly/cotton is highly breathable, but care should be taken to dry the material after rain to avoid mould build up.

While there are many factors to consider (temperature, humidity, wind, etc.), our customers have used our rooftop tents in both summer and winter. The breathability of the poly/cotton blend make it a good choice for both summer and winter camping, and the aluminum honeycomb panels and mattress along with the recently introduced optional Inner Insulation Tent offer insulation during winter.