FAQ’s

We only ship within the United States. For orders outside of the US, please contact your local dealer. You can find a list of dealers HERE.

You can choose 'Pick up' as your Delivery Method when you checkout. We are happy to schedule a time with our warehouse to greet you to pick up your tent. Schedule a pickup by contacting us HERE.

Delivery of a roof top tent generally takes one to two weeks (including handling), depending on your proximity to the warehouse from which it is shipped. Unfortunately, we're unable to offer expedited shipping options. Most accessories are delivered within a week.

When an order is sent to our shipping partners, the shipment is assigned a tracking number, often in the form of a PRO or BOL number. These numbers will commence tracking about 24 to 48 hours after the shipment is actually picked up by the courier. Please allow more time for the tracking to commence.

iKamper packages its shipments with the utmost care, but freight damage can, unfortunately, occur in transit. Please follow the steps below to have the best experience:

1. Upon delivery, please carefully inspect the shipment, and take pictures of any scratches, dents, and punctures. If the damage appears severe, we recommend that you refuse the delivery altogether so that we can send you a replacement unit.

2. IMPORTANT: Note on the delivery receipt if there are any damages, even if they seem light. Note the exact damages you are seeing. This is essential for a damage claim to be filed.

3. Send us photos of the damage (box and the actual product damage) and the delivery receipt, along with the specifics of the delivery. These must be sent within 48 hours of receiving your shipment.

Please contact iKamper support regarding your damaged tent using the form on THIS PAGE.

They hold about 900 lbs (408 kg), and the ladder can hold 330 lbs (150 kg). The limit is mostly your roof rack / crossbars.

About 155 lbs (70 kg).

About 120 lbs (55 kg).

About 150 lbs (55 kg).

About 125 lbs (57 kg).

Most crossbars and roof racks give their dynamic weight load, which is the weight they can carry when you're driving (i.e. if your cross bars have a dynamic weight load of 165 lbs (75 kg), you shouldn't put anything heavier than that on your bars when you're driving). Because other forces (wind, braking, bumps, etc.) are at work when you're driving, the static weight load (weight limit when you're parked) is actually much higher than the dynamic weight load.

Very easy! You can mount and unmount them using just one bolt wrench (spanner) anytime you want. iKamper roof top tents can be loaded and unloaded by 2-3 people. The first time you mount the tent on your vehicle, it will take less than 30 minutes and once you get the hang of it, less than 10 minutes.

Yes, they can. You will need a bed rack or cross bars to mount the tent. Please check out the tents’ dimensions and mounting instructions.

Yes, Mounting Brackets 2.0 are included with any purchase of a rooftop tent. These brackets are compatible with a max crossbar height of 1.2" (3 cm), width of 3.5" (9 cm). For higher cross bars, Mounting Brackets 1.0 should be used. Additional mounting brackets are available for purchase on our website in the cases that customers or dealers require additional brackets.

With their universal mounting system, iKamper roof top tents can be mounted on most racks and cross bars on the market. They are designed to be mounted on two normal cross bars (not directly on the roof of the car), such as ones from Thule, Yakima, or any other aftermarket cross bars ( the same bars you would attach your bike or kayak to) or roof/bed rack.

Check your vehicle's manual or contact the manufacturer to find your roof's dynamic weight limit.

Make sure your roof/bed rack or cross bars have a dynamic weight load of at least 165 lbs (75 kg) for the Skycamp 2.0, and 125 lbs (57 kg) or more for the Skycamp 2X, Skycamp Mini, and the X-Cover.

Your crossbars should be at least 30" (76 cm) apart (front to back), with a maximum distance of 60” (150 cm).

Check the spacing of the mounting rails below to make sure it fits your rack. The iKamper mounting rails are 1.77" (4.5 cm) wide.

If you live in the United States, you can place an order on the iKamper website, or you can buy one of our products in person from an authorized dealer.

Delivery: We can have your roof top tent delivered to your doorstep for $199 within the contiguous United States. Shipping to Alaska (Anchorage), Hawaii (Honolulu), and Puerto Rico is available for $800+ applicable taxes.

Dealer: In the US we also have a network of dealers that you can go to for professional advice, questions, and installation. Please check our dealer network here to find the closest one to you.

Buyer Beware! Several online shops (mostly of Chinese origin), which often place ads on Facebook and Instagram, claim to sell iKamper rooftop tents (usually the Skycamp 1.0, which is no longer sold in the United States) for prices as low as 10% of the going prices. Their shops often look identical to the iKamper website, using the same photographs, videos, and descriptions of our products. Unfortunately, these are not authorized sellers and do not actually sell iKamper products. In fact, some customers who have fallen prey to these fraudulent websites have written us to say that they never even received any product at all after paying. Their attempts to get their money back are often met with silence from the "sellers." Remember, if it looks too good to be true, it likely is!

If you are in doubt about the validity of a website that claims to sell iKamper products, check iKamper's list of authorized dealers and distributors here.
If you still have doubts or want further information, please contact the iKamper support team at support@ikamper.com.

They hold about 900 lbs (408 kg), and the ladder can hold 330 lbs (150 kg). The limit is mostly your roof rack / crossbars.

About 155 lbs (70 kg).

About 120 lbs (55 kg).

About 150 lbs (55 kg).

About 125 lbs (57 kg).

Most crossbars and roof racks give their dynamic weight load, which is the weight they can carry when you're driving (i.e. if your cross bars have a dynamic weight load of 165 lbs (75 kg), you shouldn't put anything heavier than that on your bars when you're driving). Because other forces (wind, braking, bumps, etc.) are at work when you're driving, the static weight load (weight limit when you're parked) is actually much higher than the dynamic weight load.

Very easy! You can mount and unmount them using just one bolt wrench (spanner) anytime you want. iKamper roof top tents can be loaded and unloaded by 2-3 people. The first time you mount the tent on your vehicle, it will take less than 30 minutes and once you get the hang of it, less than 10 minutes.

Yes, they can. You will need a bed rack or cross bars to mount the tent. Please check out the tents’ dimensions and mounting instructions.

Yes, Mounting Brackets 2.0 are included with any purchase of a rooftop tent. These brackets are compatible with a max crossbar height of 1.2" (3 cm), width of 3.5" (9 cm). For higher cross bars, Mounting Brackets 1.0 should be used. Additional mounting brackets are available for purchase on our website in the cases that customers or dealers require additional brackets.

With their universal mounting system, iKamper roof top tents can be mounted on most racks and cross bars on the market. They are designed to be mounted on two normal cross bars (not directly on the roof of the car), such as ones from Thule, Yakima, or any other aftermarket cross bars ( the same bars you would attach your bike or kayak to) or roof/bed rack.

Check your vehicle's manual or contact the manufacturer to find your roof's dynamic weight limit.

Make sure your roof/bed rack or cross bars have a dynamic weight load of at least 165 lbs (75 kg) for the Skycamp 2.0, and 125 lbs (57 kg) or more for the Skycamp 2X, Skycamp Mini, and the X-Cover.

Your crossbars should be at least 30" (76 cm) apart (front to back), with a maximum distance of 60” (150 cm).

Check the spacing of the mounting rails below to make sure it fits your rack. The iKamper mounting rails are 1.77" (4.5 cm) wide.

If you live in the United States, you can place an order on the iKamper website, or you can buy one of our products in person from an authorized dealer.

Delivery: We can have your roof top tent delivered to your doorstep for $199 within the contiguous United States. Shipping to Alaska (Anchorage), Hawaii (Honolulu), and Puerto Rico is available for $800+ applicable taxes.

Dealer: In the US we also have a network of dealers that you can go to for professional advice, questions, and installation. Please check our dealer network here to find the closest one to you.